The use of social media has become a necessity for running a successful business. Whether you are marketing, selling products or services, networking with potential clients, or need to stay in touch with friends and family- it is all there for the taking. However, if your account isn’t active enough, people won’t see what you have to offer, which will lead them not to do further research into your company.
Let’s say a potential customer sees your restaurant on Yelp, and they explore your page. Then, they want to see recent posts, so they click your social media platforms. Your last post is from 2019. Now they are confused if your business is currently open. Why have you not posted any of the delicious plates? Now they scroll onto the next restaurant to hopefully see pictures of their possible food.
In this example scenario, a simple fix would be to begin running your social media regularly. With that being said, here are four benefits and the importance of an active social media presence so that your business can grow!
Active Social Media
Having an active social media presence will help you build brand awareness, credibility, brand recall and increase your traffic. Through these benefits, you will be able to boost your brand’s exposure organically. It does not matter how big or small your business is; you are bound to see results through your efforts.
Building brand awareness through your social media accounts allows you to reach new customers that might have never heard about your company. Through a consistent social media presence, you are continuously growing your audience reach daily. Keeping your social media presence active will let your potential followers see a consistent and energetic brand. Through keeping your social media platforms active, it will organically improve your reach to more users. These steps will encourage customers to shop from your company more than a company with no social media presence.
Brand credibility is the trust you build with your customers combined with how long your company has been around. Benefits of positive brand credibility include having customers that will continue to choose your brand and advocate your business to others. A few easy ways to build your brand credibility are by sharing customer reviews on your social platforms or website. For new companies that have yet to get many reviews, you can grow brand credibility by simply running active social media or keeping a running blog on your website that posts regularly. Consumers love to see consistent posting, as this gives them something to explore in their spare time.
Brand recall is what instantly comes to mind when a customer thinks of a product category. Of course, everyone wants to be the first company a customer thinks of, and an active social media presence will improve your chance. As customers scroll on social media, the more often they see your brand’s posting will help them remember your branding and choose your company over another. This is why you want to be sure you are posting content that is always brand-related, and adding your logo onto your postings is another easy way to ensure your customers remember your brand.
Through your active social media, you will see positive traffic growth and leads. Targeting your specific target audience through your social media will bring valuable leads. So it is crucial to decide who your target audience is as this will allow you to attract the right audience. You will also be able to interact with local accounts to your business if this is what you please. Naturally, through more exposure to your brand, you will see more interaction.
Now that you know the importance of having active social media channels, having them up to date is crucial. But there is another layer to consider while running your social media! When potential customers view your active social media platforms, they will see your brand as presented to them.
- Do your logos match across all of your social media platforms?
- Do you post content that will attract your target audience?
- Are you engaging with your social media accounts enough to bring in new followers?
- Are you using the correct social media to attract your target audience?
You might find that you need to put in more effort to help grow your social media presence in the way you hope.
It’s time to take action and know the importance of active social media! As you can see, there are many benefits of having an active social media presence for your business. To have a flourishing business, you must have active and brand-matching social media to attract your target audience. If this interests you and you want help getting started, we have a team of experts here at The AD Leaf ready to assist with creating the perfect plan for organic growth through social media channels. We would be more than happy to help your business grow through the world of social media. This is your sign!